Welcome to my blog! My name is Douglas Bernanke. I have always wanted to start a business and have had the finances and knowledge to do so. But something has always occurred in my life that has interfered, whether it be my sick mom or a brother who desperately needed help getting back on his feet. But I have kept the entrepreneurial flames burning and have continued to research and prepare for the day when I will finally take the plunge and start my business. If you are like me and want to be highly prepared and informed before jumping into the world of business, this is the blog for you!
Virtual health care and telemedicine were exactly what many people needed and wanted during the pandemic. That desire to go virtual shows no signs of slowing due to the convenience of being able to ask questions of a doctor while remaining at home. While virtual visits can't take the place of all in-person visits, many patients and doctors have found that virtual appointments can cover a lot more ground than they had thought possible.
If your practice had to jump into telemedicine quickly and would like to make virtual health care a permanent part of the practice, you need to ensure the software you use is up to the challenge. If you haven't already upgraded, take a look at what's out there. The software you use has to work well, and you have to be aware of what it can and can't do, rather than using the first program that you were able to find.
It Needs to Integrate Well With Other Medical Office Software
If you've had any issues or conflicts between your virtual health software and your electronic records software, for example, that's a sign you need to change one of them. Both, along with any other software you use for patient needs, have to work well together. It could be that you need to change one or both; you may also need to be aware of different settings and how they affect how the software functions. You can't continue to deal with missing information or points in the information-transfer chain where humans have to take over and manually input more than, say, notes and new test result information. Obviously, doctors and nurses will have to enter new information manually. But, for example, if the system has an appointment registered in it, and the doctor puts in a lab test order from that appointment, the patient should be able to get the lab test results by logging into that one system, rather than having to track down the results in two or three different systems.
It Should Cover the Appointment From Scheduling to Communication of Diagnosis—at Least
And having that one system for the patient to deal with is important. No one—not the doctor, the patient, the front office staff, no one—wants to log into one system to check one thing and then have to log into another system to check another thing. All functions, from patients making appointments to notes being accessible to test results, should fit into the same system. Note that a lot of virtual health software comes with electronic records options, too, if you were thinking of changing your records system, too.Share