About Me

Starting A Business Made 50% Easier

Welcome to my blog! My name is Douglas Bernanke. I have always wanted to start a business and have had the finances and knowledge to do so. But something has always occurred in my life that has interfered, whether it be my sick mom or a brother who desperately needed help getting back on his feet. But I have kept the entrepreneurial flames burning and have continued to research and prepare for the day when I will finally take the plunge and start my business. If you are like me and want to be highly prepared and informed before jumping into the world of business, this is the blog for you!



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Starting A Business Made 50% Easier

3 Important Facets Of A Well-Designed HVAC Supply And Service Business

by Courtney Kennedy

If there is one service that is always in high demand, it is those who can cater to the needs of customers who need help with their HVAC systems. Keeping comfortable at home or at a place of business is all about the HVAC system, and these systems are always in need of parts, maintenance, and attention. If you have experience in the HVAC industry, building a business model around that experience can definitely be lucrative. However, there are things you must do in order to stay in line with the competition and see success. Here are three important facets of the HVAC supply and service business. 

1. Your pricing is competitive with similar businesses locally. 

Pricing is a huge factor in the HVAC business, especially since there are so many people who make a business out of sales and service of HVAC equipment. Even small towns can have more than one local service offering similar or the same levels of service. If you want to be successful, you have to:

  • Take the time to get familiar with competitor pricing, whether it's for parts or services
  • Ensure your pricing is clear for customers up front with free work estimates
  • Know when it's okay to charge more without overshooting competitor pricing

2. You have a good working relationship with suppliers in the industry. 

In order to keep your pricing low and competitive for your customers, it is important to build a good working relationship with suppliers. Whatever brands you plan to specialize in, reach out to those manufacturers to ensure you will be able to get parts straight from them. Remember, many manufacturers will offer price discounts when you buy certain HVAC parts in bulk quantities. It can be really beneficial to have a large enough storefront or warehouse to store excess inventory that you know you'll eventually need. 

3. You have to implement strong customer service skills among your workforce. 

Customer service is a hugely important facet of the HVAC service field. When you are going into people's homes and businesses, they will want people who have friendly, trustworthy faces. Because of this, spending a fair amount of time training every employee on the must-dos of friendly service is imperative. Of course, it is essential the people and contractors you work with are well vetted and skilled, but also knowing they put forth a good face for your business is going to go a long way. 

To learn more, contact a company like Midwest HVAC Parts